Terms of Use

NEEDS&WANTS Studios' ("we" "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use and any other rules posted on our Site. Please read these Terms of Use carefully before placing any orders on www.needsandwantsstudios.com

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Also, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. By using or shopping from this Site, you agree to be bound by its terms of use and shall comply thereof.

This Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content and computer programs provided by or through the Site, and the subject matter of this Agreement. Amendments to this agreement can be made and effected by us from time to time without specific notice to you end. Agreement posted on the Site reflects the latest agreement and you should carefully review the same before you use our site.

USE OF THE SITE & PROHIBITIONS
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site. For you to complete an order process in our site, you must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the order process. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. If you are under 18 you must let your parent or guardian know about our Privacy Policy before you register to use this site or any of this site’s services. You must not transmit any worms or viruses or any code of a destructive nature.

PAYMENTS AND PROCESSES OF INVOICES
NEEDS&WANTS Studios has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by NEEDS&WANTS Studios prior to the latter’s acceptance of an order. Unless credit term has been agreed upon, payment for the products shall be made by credit card, paypal or wire transfers. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. An order may be invoice separately. NEEDS&WANTS Studios has all the discretion to cancel or deny orders. NEEDS&WANTS Studios is not responsible for pricing, typographical, or other errors in any offer by NEEDS&WANTS Studios and reserves the right to cancel any orders arising from such errors.

Invoices must be paid within 15 days of the invoice date. For all but consumer purchases, NEEDS&WANTS Studios reserves the right to charge you a late penalty charge of 1% per month applied against undisputed overdue amounts or the maximum rate permitted by law whichever is less. Every 30 days thereafter, you will continue to be charged an additional late penalty charge. PayPal allows secure payment with your PayPal account or credit card. You will be redirected to PayPal to finalize your order when checking out. More information about PayPal is available at www.paypal.com

When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to www.needsandwantsstudios.com. Payment will be debited and cleared from your account upon confirmation of your order by NEEDS&WANTS Studios. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer.

All credit/debit card transactions on this site are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. If you've created and registered NEEDS&WANTS Studios account, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

PRODUCTION & DISPATCH
Upon placing your order, we immediately begin the processing and production of your jacket. Unless we have your size on hand in our stock, this process usually takes up to 4-7 business days. Therefore, it is not unusual for you not to receive a tracking number from us on the day your order was placed. All of our jackets are made by hand, so each stitch and detail is made with the utmost attention to craft. However, we work with expediency in mind.

If you have any questions, please send them to details@needsandwantsstudios.com.

PRE-ORDER & RESERVATION
An additional 
shipping notification will be sent to you to let you know your item has been dispatched. We always do our best to ensure your pre-ordered items shipped to you as soon as possible via Canada Post, FedEx, DHL, or your selected shipping method during checkout. Depending on your shipping address, you may receive your pre-ordered item on, or shortly after, the release date. PLEASE NOTE: If the release date of your pre-ordered item(s) falls on or close to a holiday, there could be a brief delay in shipping.

Once your pre-ordered item is available, you will be notified with an e-mail containing shipping information that it has been shipped. It should be delivered on or around the release date. Pre-ordered items will not be delivered prior to the release date. If you haven’t received your shipping information and the release date has passed; Please contact customer care at details@needsandwantsstudios.com.

E-GIFT CARDS
It acts just like a debit card—you choose the amount you would like to give (USD 500 or less) and the recipient can redeem it for merchandise of their choice worth an equal or lesser value. If you'd like to treat your recipient to something over USD 500, please contact us at details@needsandwantsstudios.com.

e-Gift Cards can only be used at needsandwantsstudios.com, or on location at our shipping container stores. Select the item you’re interested in and use your gift card to check out. The gift card keeps track of the balance, so you can use it on one purchase and then use it again on another with the remaining balance. There are no activation costs for the NEEDS&WANTS e-gift card. Gift cards are sent separately from other items ordered at the same time, so shipping charges will still apply to other merchandise. You can check the balance of your gift card or e-gift card at any time.

Coupons and discounts cannot be applied to gift card purchases. If other merchandise is included in your order, the coupon value will apply only to those items. Sales tax will not be applied to gift card purchases. If other merchandise is included in your order, tax will apply only to those items. The purchase and redemption of Gift Cards cannot exceed USD 1,000.

Unless otherwise indicated, all names, graphics, designs, logos, page headers, button icons, scripts, commercial markings, trade dress, and service names included in the Site are trademarks of NEEDS&WANTS or its licensors, sponsors or suppliers and are protected by trademark laws. The trademarks may not be used in any manner that is likely to cause confusion to, or in any manner that disparages or discredits, NEEDS&WANTS. NEEDS&WANTS and its logo are, without limitation, among the registered trademarks of NEEDS&WANTS and its Affiliates. Infringement of any NEEDS&WANTS trademark is not permitted.

NEEDS&WANTS will not be liable for lost or stolen e-gift cards. NEEDS&WANTS e-gift cards are nonrefundable and cannot be transferred, exchanged or resold and cannot be redeemed for cash (except where required by law).

NEEDS&WANTS reserves the right to refuse, cancel or hold for review Gift Cards for suspected fraud, for Gift Cards mistakenly issued in an incorrect denomination, or for other violations of Gift Card policies.

THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR SOLE DISCRETION.

SHIPPING & IMPORT CHARGES
Although we ship internationally, before placing orders, please consider the production lead time of 4-7 days as well as our offered shipping methods. This especially applies to orders you’d like to receive by/at a specific date. For our international clients—currently we ship to Europe, Asia, Australia, and Africaplease keep in mind the differences in delivery time between Surface Shipping (4-6 weeks) and Air Shipping (5-10 business days). However, once your order is shipped, we send out a second confirmation email with tracking information.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we do not control or determine these charges, as customs policies and import duties vary widely from country to country. To avoid unexpected charges, you can contact your local customs office for current charges before you order.

Please remember to provide us with a clearly outlined address (business or residential), in order to avoid any discrepancies with your item.

PRODUCT PRICING & DESCRIPTIONS
The List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant. In cases of mispriced in our catalogs in which the item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.

EDITING, DELETING & MODIFICATION
We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site.

YOUR CONTINUED PARTICIPATION IN OUR PROGRAM, VISIT TO AND SHOPPING ON OUR SITE FOLLOWING ANY POSTED CHANGE OF NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE A BINDING ACCEPTANCE OF THE CHANGE.

ACKNOWLEDGEMENT OF RIGHTS
You hereby acknowledge that all rights, titles and interest, including but not limited to rights covered by Intellectual Property Rights in and to this site, as well as that you will not acquire any right, title, or interest in or to the Program except as expressly set forth in this agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.

FRAUD
FRAUDULENT ACTIVITIES are highly monitored in our site. If fraud is detected, NEEDS&WANTS Studios shall resort to all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY 
We accept liability for death and personal injury arising from our negligence or that of our staff and agents. We do not seek to exclude our liability for fraudulent misrepresentation by us or our staff or agents. We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed $2,000 (USD) or the total price of the subject products paid or payable to you whichever is less. We make no express or implied warranties or representations with respect to the Program or any products sold and offered on our website (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. This site and its information, contents, materials, products and services are provided on an “as is” and “as available” basis. You understand and agree that your use of this site is at your own risk.

CONFIDENTIALITY
You agree not to disclose information you obtain from us and or from our clients, advertisers and suppliers. All information submitted to by an end-user customer pursuant to a Program is proprietary information of NEEDS&WANTS Studios. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.

NON-WAIVER
Failure of the NEEDS&WANTS Studios to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect. No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.

MISCELLANEOUS
This Agreement shall be governed by and construed in accordance with the substantive laws of Canada, without any reference to conflict-of-laws principles. Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Toronto, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence. The entire agreement between the parties with respect to the subject matter hereof is embodied on this agreement and no other agreement relative hereto shall bind either party herein. Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice. In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.

COMPANY INFORMATION
The website www.needsandwantsstudios.com and our registered domain(s) are owned by NEEDS&WANTS Studios, Inc. The company is registered in Canada. 

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